Spam is unsolicited e-mail, often of a commercial nature, sent indiscriminately to multiple mailing lists, individuals, or newsgroups. In short, spam is "junk e-mail." Bhatt Bros. hopes that individuals find its e-mail communications informative and helpful. However, Bhatt Bros. respects the recipient's wishes for either receiving or not receiving e-mail communications from us. Therefore, Bhatt Bros. has adopted the following as procedures for all of its e-mail distribution communications:

• Valid Addressing: The e-mail communication will be sent to a single recipient with the intention of it being received by only one individual. The sender address will be a valid Bhatt Bros. e-mail address that is monitored by a Bhatt Bros. employee. Therefore the sender address can also be sent e-mail. The sender address will be relevant to the content of the message being sent.
• Valid headers/subjects: The e-mail communication will always have a header or subject that is appropriate and true to the content provided in the communication. The header or subject will not be used inappropriately or give a disproportionate benefit to the sender.
• Valid contact information: Any contact information in the e-mail communication will be real and relevant to Bhatt Bros.
• Relevant and beneficial information for the recipient: Bhatt Bros. attempts to provide honest information about our company, solutions, products, services, or other information which we feel will be in some way relevant and beneficial to the recipient.